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Terms and Conditions
Last Updated: 28th March 2025
Welcome to Mangal Prem ("we," "our," or "us"). By accessing and using our website www.mangalprem.com you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our site or making a purchase.
1. Acceptance of Terms
By using our website or placing an order, you confirm that you accept these Terms and agree to be bound by them. If you do not agree with these Terms, please refrain from using our website or making a purchase.
2. Products and Pricing
● Product Descriptions: We strive to provide accurate product descriptions, images, and pricing on our website. However, we do not guarantee that the descriptions are error-free. Colors of products may vary depending on the display settings of your device.
● Pricing: All prices listed on our website are in Indian Rupees and are subject to change without notice. We reserve the right to correct any pricing errors that may occur.
● Availability: Products are subject to availability. We cannot guarantee the availability of any item and reserve the right to limit quantities.
3. Order Processing
● Order Confirmation: After placing an order, you will receive an order confirmation via email. This does not mean your order has been accepted. We reserve the right to reject any order for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraudulent activity.
● Payment: We accept various forms of payment, including credit/debit cards, online payment services, and other methods listed on our website. Payment is required at the time of order to secure your purchase.
● Shipping: We offer shipping to various locations. Shipping charges and delivery times are calculated based on your location and selected shipping method. You will receive tracking information once your order has been dispatched.
● Customs and Duties: If applicable, you are responsible for paying any customs duties, taxes, or fees imposed by your local government for international orders.
4. Returns and Exchanges
● Return Policy: We accept returns on eligible products within 7 days of receipt, provided the items are in their original, unused condition with all packaging intact. Please refer to our full Return Policy page for detailed instructions.
● Exchanges: If you receive a damaged or defective product, please contact our customer service team immediately. We will assist you in processing a return or exchange.
5. User Accounts
● Account Creation: You may need to create an account to place an order or access certain features of our website. You agree to provide accurate, current, and complete information when creating your account.
● Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.
6. Intellectual Property
● Copyright: All content on our website, including text, images, logos, graphics, and trademarks, are the property of Mangal Prem and are protected by copyright and intellectual property laws.
● Use of Content: You may not copy, reproduce, distribute, or modify any content from our website without our prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, www.mangalprem.com is not liable for any indirect, incidental, special, or consequential damages, including but not limited to, damages for loss of profits, goodwill, or data, arising out of or in connection with your use of our website or products.
8. Disclaimer of Warranties
● As-Is: Our website and products are provided on an "as-is" basis. We do not offer any warranties or guarantees, whether express or implied, regarding the quality, accuracy, or completeness of the products or services offered on the site.
● Product Use: While we make every effort to ensure the quality and safety of our jewellery, we are not responsible for any allergic reactions, damages, or injuries that may result from using or wearing our products.
9. Indemnity
You agree to indemnify and hold harmless www.mangalprem.com , its affiliates, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the website, violation of these Terms, or any third-party rights infringement.
10. Privacy Policy
Your use of our website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. Please review it to understand our practices.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of New Delhi, India. Any disputes arising out of these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts in New Delhi, India.
12. Modifications to Terms
We reserve the right to change, modify, or revise these Terms at any time. Any updates or modifications will be posted on this page with the updated "Last Updated" date. Your continued use of the website after such changes indicates your acceptance of the updated Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
